Help and FAQs

We hope your experience of COAH has been a pleasant one! If you are in need of any assistance, please go to Contact Us, use our chat support or email us on


Can I return an item and receive a refund?

Yes! Find out more at Returns.

How long will my order take to arrive?

This depends on the items you ordered and where you are located. For more information see our Shipping Policy.

Why did my goods arrive in different packages at different times?

Each brand featured on COAH ships its own products. So if you place an order with items from multiple brands, each brand will send you their item separately.

Can I buy gift vouchers for COAH?

Unfortunately not (yet). We hope to introduce gift vouchers soon!